• About The Role

  • Job Title: HR Administrator  

    Job Location: Tiverton

    Salary: £26,249.60pa based on working 40 hours per week, 52 weeks per year

    Contract Type: Fixed Term Contract 12-14months 

     

    We need you, to help us, make sure vulnerable children and adults have the right team around them, people with the right skills, in the right place, at the right time.

    Yes, this role is normally called an HR Administrator, but around here, we’re known as People Services. Why? Because we’re all about people supporting our amazing Team Members so they can focus on making a real difference in people’s lives.

    Behind every support worker, teacher, and teaching assistant is someone who’s ensured they have the right to work in the UK, verified their references, and built a complete employment history. Behind every new starter is someone who’s made sure they’re ready to provide the highest standard of care and education to the children and young adults we support. Behind every smooth onboarding process is someone who’s quietly coordinating it all, so everything runs seamlessly from day one. That someone could be you.

    If you're organised, confident using Microsoft packages, have an eagle eye for detail, and love staying two steps ahead in a fast-paced environment you’re exactly who we’re looking for. We’ll give you the tools and training you need to succeed; you just need to bring the energy.

    Oh, and did we mention? We work a nine-day fortnight. That’s right: every other Friday off, and you still get paid for the full 10 days. Work-life balance actually built in. Tempted? You should be.

     

    A day in the life of a HR Administrator will involve:

    • Onboarding – Working with our recruitment team and hiring managers to ensure offers are sent out to successful candidates. You’ll spend time requesting employee references, running DBS checks, and setting up staff files on our system.
    • Training Coordination – When we have new people join, most have an induction. When we recognise a chance to upskill our support workers, we’ll arrange for them to have training. You’ll spend time arranging this and making sure everyone knows where they need to be.
    • Mailbox management—You'll look after a few mailboxes, including our recruitment, onboarding, and training emails. We’ll make sure you know what needs to be actioned, forwarded, or simply deleted!
    • Telephone work – Most of this role is email-based, but people do call with queries related to training or onboarding. Sometimes you may need to chase a reference verbally, or call a training provider to ask a few questions, as well as answering queries from candidates, suppliers or Team Members.

     

    To be a successful HR Administrator, you’ll need:

    • Good admin experience - We need someone who can hit the ground running with systems and admin tasks. We’ll show you the specifics that relate to us, but we need you to know the basics.
    • A great eye for detail. In HR, detail can really impact the service we provide. Our data is only as good as the information being put in, so we need to make sure what we do is accurate.
    • Great communication skills — Verbal and written communication are important in this role, as you’ll speak to many different people at different times.

     

    If return for your time, you’ll get:

    • Holidays – You’ll get 28 days annual leave (You’ll get a Pro Rata amount for the length of your contract). You’ll also get an extra day off for your birthday after your first year with us.
    • Pension scheme– Our pension scheme is based on you paying in 5%, and us adding 3%.
    • Learning & Development Opportunities – We provide comprehensive learning opportunities for team members to develop themselves.
    • Discounts – You’ll have access to brilliant discounts through the Blue Light Card and our own employee benefits platform.
    • Wellbeing Support – Your wellbeing is always our priority. You’ll have access to mental health and wellbeing support. On top of this, our therapies team offers a monthly confidential check in clinic, and group reflective practice sessions.
    • Cycle2Work -The cycle to work scheme enables you to buy a bicycle at a discounted rate.
    • DBS – As this role required you to have an enhanced DBS carried out, we will cover this cost.
    • After 12 months service - You’ll also be eligible for our Medicash scheme which covers a wide range of medical, health and wellbeing expenses (Including immediate access to a GP!). You’ll get life assurance paid at x2 your annual salary.

     

    Please note that as part of our safer recruitment processes, successful applicants will be subject to pre-employment checks including an enhanced disclosure and barring service (DBS) check, and online and social media checks, and reference validation.

    At Phoenix Learning and Care, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our team members. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.

Benefits

Pension

Pension

We provide a workplace pension with The People’s Pension. When you enrol, both you and Phoenix, as your employer, will contribute to your pension.

Discount with Blue Light Card

Discount with Blue Light Card

Blue Light Card offers discounts to NHS, emergency services, social care, and armed forces personnel. It partners with various UK companies to provide these discounts.

Employee Assistance Program

Employee Assistance Program

Our Employee Assistance Program offers confidential support for personal and work-related issues affecting your job performance, health, or well-being. It includes services like counselling and financial advice.

Annual Leave

Annual Leave

Annual leave varies based on your role. We all know taking time off is important for relaxation, reducing stress, and boosting productivity.

Training Opportunities

Training Opportunities

We develop our Team Members to help them flourish and grow, offering training opportunities tailored to their needs and career goals.

After 12 months

Healthcare Cashback Scheme

Healthcare Cashback Scheme

Our healthcare cashback scheme covers a wide range of medical and wellness expenses, including prescriptions, physiotherapy, and alternative therapies, up to £880 per year.

Critical Illness Cover

Critical Illness Cover

A tax-free, upfront payment of 1x your annual basic salary in the event of a critical life illness or accident.

Life Assurance

Life Assurance

A lump sum payment of 2x your annual basic salary should the worst happen to you to support your family and loved ones during a difficult time.

Cycle to Work

Cycle to Work

A tax-efficient program through participating employers that offers savings of up to 48% on cycling gear, including bikes up to £1100, deducted from your payslip over 12 months. This will depend on specific criteria.

Central Supporting

Our central services influence the future of our business while developing your skills and advancing your career. Our team is a blend of office and field-based professionals across various departments, including HR, Marketing, Finance, IT, Maintenance, and Operational Support.

What our Team Members say

Central Support
HR Administrator
All Locations
Tiverton
Position
HR & Marketing
Advertising Salary
£26,249.60pa based on working 40 hours per week, 52 weeks per year
Vacancy Type
Fixed Term
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