• About The Role

  • Job Title: Support Worker

    Job Location: Rangeworthy, Winterbourne & Frampton Cotterell

    Salary: Between £27,248.00 - £28,288.00, based on 40 hours per week, 52 weeks per year

    Sleep-in Allowance:  An additional £6,183 per year, based on completing 10 sleep-in shifts per month

    Contract Type: Permanent

     

    Could you be someone a child can trust, talk to, and look up to?

    We’re looking for compassionate, dependable individuals to become positive role models in the lives of children who need stability, understanding, and genuine connection.

    In our family-style homes, this is much more than a job. It’s an opportunity to make a lasting difference in a child’s life. You’ll be a consistent, caring presence, helping children feel safe, valued, and supported as they navigate life’s challenges. Through everyday interactions, whether that’s sharing a meal, celebrating achievements, listening without judgement, or simply being there when they need someone most, you'll help build trust, confidence, and a sense of belonging.

    The children you’ll support have often experienced significant challenges and may be living with the effects of trauma, Autism, ADHD, or a combination of complex needs. They need patient, emotionally aware role models who can offer understanding, structure, and encouragement. Your role will be to help them develop emotional resilience, build healthy relationships, strengthen their self-esteem, and learn the life skills that will support them well into adulthood.

    This work requires empathy, patience, and the ability to remain calm during difficult moments. Some days will be challenging, but alongside those challenges come meaningful breakthroughs, shared laughter, growing confidence, and the privilege of watching children achieve things they once thought were impossible. By providing safe, nurturing, and therapeutic care, you can help children begin to understand that trusted adults can be reliable, supportive, and genuinely invested in their wellbeing.

    From supporting morning routines and school attendance to enjoying activities, celebrating milestones, and having meaningful conversations at the end of the day, you'll be involved in the moments that shape a child's experience of care and help create positive memories that last a lifetime.

    We provide 24-hour care in our warm, welcoming three-bedroom homes designed to feel as much like a family environment as possible. Our shift patterns allow you to work your full week over just two or three days, giving you valuable time to focus on your own wellbeing, family, and interests outside of work, while still playing a vital role in a child’s support network.

    The work is meaningful, purposeful, and deeply rewarding. The shifts may be long, but they are filled with opportunities to support, encourage, and inspire children to believe in themselves and their future.

     

    A day in the life of a Support Worker will involve:

    • Supporting children to have the best quality of life possible. Whether it be through baking at home, fun days out, or taking them on holiday. You could be doing anything from making sure the children have a healthy diet to going to Aerospace Bristol!
    • Ensuring our children are kept safe and their plans are suitable for their needs. We’ll need you to help monitor their development by keeping our systems and records up to date. Don’t worry though, you’ll get all the training you need.

     

    To be a successful Support Worker, you’ll need:

    • Patience, compassion, and resilience – The children you support may have experienced trauma, which may have an impact on their behaviour.
    • Great communication skills – Both verbal and written communication is important in this role as you’ll be speaking to a lot of different people at different times and need to be able to update the children’s plans.
    • A driving licence – Our children love to be out in the community. We need you to be able to drive them to where they need to go. We have the cars, you just need the licence.
    • To be flexible – You’ll need to be able to sleep at the home during your shifts. The children need support 24 hours a day. This does mean you’ll be able to work your full week in 2-3 days!
    • If you don’t already hold a qualification in residential childcare, we will pay for this. It’s key that you have this within your first 2 years of working in the sector, but you’ll have our support along the way.

     

    In return for your time, you’ll get:

    • Holidays – You’ll get 28 days annual leave. You’ll still need to work on bank holidays if the rota requires.
    • Pension scheme– Our pension scheme is based on you paying in 5%, and us adding 3%.
    • Learning & Development Opportunities – We provide comprehensive learning opportunities for team members to develop themselves.
    • Discounts – You’ll have access to brilliant discounts through the Blue Light Card and our own employee benefits platform.
    • Wellbeing Support – Your wellbeing is always our priority. You’ll have access to mental health and wellbeing support. On top of this, our therapies team offers a monthly confidential check in clinic, and group reflective practice sessions.
    • Cycle2Work -The cycle to work scheme enables you to buy a bicycle at a discounted rate.
    • DBS – As this role required you to have an enhanced DBS carried out, we will cover this cost.
    • Sleep-in Allowance - You have the potential to earn up to an additional £6,183 per year, based on completing 10 sleep-in shifts per month - but these are not guaranteed. 
    • After 12 months service - You’ll also be eligible for our Medicash scheme which covers a wide range of medical, health and wellbeing expenses (Including immediate access to a GP!). You’ll get life assurance paid at x2 your annual salary.

     

    In line with safer recruitment guidelines, we will run an online check on the successful candidate. This can and may include any public social media profiles.

    At Phoenix Learning and Care, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our team members. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. 
     
    INDC

Benefits

Pension

Pension

We provide a workplace pension with The People’s Pension. When you enrol, both you and Phoenix, as your employer, will contribute to your pension.

Discount with Blue Light Card

Discount with Blue Light Card

Blue Light Card offers discounts to NHS, emergency services, social care, and armed forces personnel. It partners with various UK companies to provide these discounts.

Employee Assistance Program

Employee Assistance Program

Our Employee Assistance Program offers confidential support for personal and work-related issues affecting your job performance, health, or well-being. It includes services like counselling and financial advice.

Annual Leave

Annual Leave

Annual leave varies based on your role. We all know taking time off is important for relaxation, reducing stress, and boosting productivity.

Training Opportunities

Training Opportunities

We develop our Team Members to help them flourish and grow, offering training opportunities tailored to their needs and career goals.

After 12 months

Healthcare Cashback Scheme

Healthcare Cashback Scheme

Our healthcare cashback scheme covers a wide range of medical and wellness expenses, including prescriptions, physiotherapy, and alternative therapies, up to £880 per year.

Critical Illness Cover

Critical Illness Cover

A tax-free, upfront payment of 1x your annual basic salary in the event of a critical life illness or accident.

Life Assurance

Life Assurance

A lump sum payment of 2x your annual basic salary should the worst happen to you to support your family and loved ones during a difficult time.

Cycle to Work

Cycle to Work

A tax-efficient program through participating employers that offers savings of up to 48% on cycling gear, including bikes up to £1100, deducted from your payslip over 12 months. This will depend on specific criteria.

Children's Homes

Provide supportive homes for children and young people who can't live at home right now and for whom foster care isn't an option. Our homes are all about helping each child and young person thrive and building the skills they need for the future - whether that's reuniting with their parents, moving to foster care, stepping towards independent living or staying with us until they reach adulthood.

What our Team Members say

Children's Homes
Children's Residential Support Worker
All Locations
South Gloucestershire
Position
Care
Advertising Salary
Between £27,248.00 - £28,288.00, based on 40 hours per week, 52 weeks per year
Vacancy Type
Permanent
Apply

Other jobs like this

  • Careers Site Advertising Start Date
    07 Jul 2026
  • All Locations
    South Gloucestershire
  • Position
    Care
  • Advertising Salary
    Between £27,248.00 - £28,288.00, based on 40 hours per week, 52 weeks per year
  • Vacancy Type
    Permanent
  • Careers Site Advertising Start Date
    08 Jul 2026
  • All Locations
    Dawlish
  • Position
    Colleges
  • Advertising Salary
    £21,696.00 per annum, based on working 37.5 hours per week, 45.2 weeks of the year including holiday
  • Vacancy Type
    Permanent
  • Careers Site Advertising Start Date
    08 Jul 2026
  • All Locations
    North Petherton
  • Position
    Schools
  • Advertising Salary
    Between £23,475.20 and £24,371.20 per annum, based on working 40 hours per week, term time only
  • Vacancy Type
    Permanent
  • Careers Site Advertising Start Date
    08 Jul 2026
  • All Locations
    Denton
  • Position
    Schools
  • Advertising Salary
    Highly Competitive - dependent on role and experience
  • Vacancy Type
    Permanent
  • Careers Site Advertising Start Date
    07 Jul 2026
  • All Locations
    Plymouth
  • Position
    Care
  • Advertising Salary
    Between £27,248 - £28,288 (based on 40 hours/week), plus potential sleep-in allowance
  • Vacancy Type
    Permanent
  • Careers Site Advertising Start Date
    06 Jul 2026
  • All Locations
    Bristol, Exeter, Taunton, Tiverton
  • Position
    Finance
  • Advertising Salary
    £30,775.68 per annum, based on 36 hours per week, 52 weeks per year
  • Vacancy Type
    Permanent
Latest

Caretaker

  • Careers Site Advertising Start Date
    06 Jul 2026
  • All Locations
    Torpoint
  • Position
    Colleges
  • Advertising Salary
    £26,624.00 per annum, working 40 hours per week, 52 weeks per year
  • Careers Site Advertising Start Date
    02 Jul 2026
  • All Locations
    Barnstaple
  • Position
    Care
  • Advertising Salary
    Between £27,248.00 - £28,288.00 based on 40 hours per week, plus potential sleep-in allowance
  • Vacancy Type
    Permanent
  • Careers Site Advertising Start Date
    02 Jul 2026
  • All Locations
    Barnstaple
  • Position
    Care
  • Advertising Salary
    £30,368.00 based on 40 hours per week, plus potential sleep-in allowance
  • Vacancy Type
    Permanent
  • Careers Site Advertising Start Date
    01 Jul 2026
  • All Locations
    Tiverton
  • Position
    HR & Marketing
  • Advertising Salary
    £36,054.72 pa based on working 36 hours per week, 52 weeks per year
  • Vacancy Type
    Permanent