• About The Role

  • Job Title: Deputy Manager

    Job Location: Dawlish

    Salary: £32,136.00 pa based on working 40 hours per week, 52 weeks per year

    Contract Type: Permanent

     

    Our Supported Living Services needs you!

    Your support is essential to helping our adults maintain the independence they work so hard to achieve every day.

    In this role, you'll support the Registered Manager with daily operations while also providing invaluable support to both our dedicated team and the adults we support. If you’re seeking a varied role where every day brings something new, this could be the perfect fit!

    You’ll have a meaningful impact, whether you’re helping someone explore employment and educational opportunities, working with them to achieve their personal goals, or simply enjoying a fun day out together—like attending a festival or singing karaoke in the lounge!

    You will face challenges, but nothing beats the feeling of supporting someone to maintain their independence daily.  You’ll potentially need to support someone in unexpected ways and offer emotional guidance when needed. You really do need to be open-minded, empathetic, and resilient.

     

    A day in the life of a Deputy Manager will involve:

    • You’ll be supporting the Registered Manager with recruitment, team supervisions, meetings, and inspections, ensuring continued compliance with relevant legislation.
    • Spending a good amount of time helping the manager making sure the team they manage have the skills, experience and training they need to be the best support possible for the adults in your care. 
    • You’ll be supporting our adults to keep their independence and have the best quality of life possible. Working with the team to arrange and plan activities, whether it be cooking in their home, fun days out, or holidays with them. 
    • Plus, you’ll be on the shared rota for ‘on call’.

     

    To be a successful Deputy Manager, you’ll need:

    • Level 3 in Health and Social or willingness to work towards within the 1st year of your role.
    • Someone that is confident, flexible, resilient, and not afraid of the challenges that working in support may bring, with an understanding of the 24-hour nature of the sector and a willingness to partake in the ‘on call’ rota.
    • A minimum of two years’ experience in working with adults in a supported living/care setting is essential, ideally with experience of supervising teams. Knowledge of relevant legislation; working procedures and the ability to demonstrate sound communication and leadership skills.

     

    If return for your time, you’ll get:

    • Holidays – You’ll get 28 days annual leave.
    • Pension scheme– Our pension scheme is based on you paying in 5%, and us adding 3%.
    • Learning & Development Opportunities – We provide comprehensive learning opportunities for team members to develop themselves.
    • Discounts – You’ll have access to brilliant discounts through the Blue Light Card and our own employee benefits platform.
    • Wellbeing Support – Your wellbeing is always our priority. You’ll have access to mental health and wellbeing support. On top of this, our therapies team offers a six weekly confidential check in clinic, and group reflective practice sessions.
    • Cycle2Work -The cycle to work scheme enables you to buy a bicycle at a discounted rate.
    • DBS – As this role required you to have an enhanced DBS carried out, we will cover this cost.
    • After 12 months service - You’ll also be eligible for our Medicash scheme which covers a wide range of medical, health and wellbeing expenses (Including immediate access to a GP!). You’ll get life assurance paid at x2 your annual salary.

     

    Please note that as part of our safer recruitment processes, successful applicants will be subject to pre-employment checks including an enhanced disclosure and barring service (DBS) check, and online and social media checks, and reference validation.

    At Phoenix Learning and Care, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our team members. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.

Benefits

Pension

Pension

We provide a workplace pension with The People’s Pension. When you enrol, both you and Phoenix, as your employer, will contribute to your pension.

Discount with Blue Light Card

Discount with Blue Light Card

Blue Light Card offers discounts to NHS, emergency services, social care, and armed forces personnel. It partners with various UK companies to provide these discounts.

Employee Assistance Program

Employee Assistance Program

Our Employee Assistance Program offers confidential support for personal and work-related issues affecting your job performance, health, or well-being. It includes services like counselling and financial advice.

Annual Leave

Annual Leave

Annual leave varies based on your role. We all know taking time off is important for relaxation, reducing stress, and boosting productivity.

Training Opportunities

Training Opportunities

We develop our Team Members to help them flourish and grow, offering training opportunities tailored to their needs and career goals.

After 12 months

Healthcare Cashback Scheme

Healthcare Cashback Scheme

Our healthcare cashback scheme covers a wide range of medical and wellness expenses, including prescriptions, physiotherapy, and alternative therapies, up to £880 per year.

Critical Illness Cover

Critical Illness Cover

A tax-free, upfront payment of 1x your annual basic salary in the event of a critical life illness or accident.

Life Assurance

Life Assurance

A lump sum payment of 2x your annual basic salary should the worst happen to you to support your family and loved ones during a difficult time.

Cycle to Work

Cycle to Work

A tax-efficient program through participating employers that offers savings of up to 48% on cycling gear, including bikes up to £1100, deducted from your payslip over 12 months. This will depend on specific criteria.

Adult Services

We’re dedicated to helping adults with additional needs enjoy life to the full. We focus on developing independence so everyone can flourish and achieve their potential, whatever that may look like for them. Our personalised homes are right in the heart of the community, surrounded by great facilities and opportunities that encourage everyone to achieve and thrive.

What our Team Members say

Adult Services
Deputy Manager - Supported Living
All Locations
Dawlish
Position
Care
Advertising Salary
£32,136.00 pa based on working 40 hours per week, 52 weeks per year
Vacancy Type
Permanent
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